Section Name Description
Welcome to the ATC! Page ATC Basics (5 resources)
URL FERPA Training
URL LETS Handbook
Faculty FAQ Support Page Faculty FAQ Support Basics
URL Employee New Hire/New Account Greetings
Incoming Requests Page ATC Email, Basecamp, and Triage Procedures (6 resources)
URL ATC Phones
URL How to Change Default Email Client (KB Article)
URL Gmail Delegate (Proxy) Access
Moodle Support URL Instructor Moodle Course FAQ (Help Article)
Page Tips for Success
Page Import and Restore in Moodle (3 resources)
Page Other Moodle Resources (Archives, Gradebook, MoodleDocs)
Page Moodle Question banks (3 resources)
HelpJuice Knowledgebase Page Knowledgebase (4 resources)
ATC Checkout Page ATC Checkout (1 resource)
URL Chromebook Imaging
ATC Classroom/Lab Support and Scheduling Page Enhance Classroom Support (4 resources)
Page Scheduling 25Live Events and Mailing the weekly (3 resources)
Video Support Services Page ScreePal (3 resources)
Page Video and Media Services
Page Closed Captioning (2 resources)
Page Zoom (3 resources)
URL LCSO 202: Hyflex Classroom Student Support
Course Complete! URL LCSO 301: Online Course-Building Support

Now you should begin working on LCSO 301!
Stealth Resources (DO NOT DELETE) Page Responding to Customer Emails