Responding to Customer Emails

This is a general template to follow when responding to customers via email. 

When responding to customers, you should aim to be polite, professional, and concise. (If you need a refresher, check out the Rules of Netiquette from Albion.)

[Greeting],

[Body of email].

[Closing],

[Name]

[ATC Signature]

For example: 

Hello,

We just finished importing your question bank into Moodle. Please let us know if you need anything else!

Thank you,

Alexis