Section: ATC Web Maintenance and Performance | LCSO 201: Academic Technology Support Operations | LaneOnline
ATC Performance Metrics & Tracking
We record and track various QUALITY and VOLUME metrics to show how good our service is and how much service we provide. If you are asked to update the records, you will follow the checklists located in the Quality and Volume Metrics Tracking folder.
This responsibility is usually assigned to one student worker as a long-term project. If you are interested in taking on the role, please speak with a supervisor.
