Section: ATC Checkout | LCSO 201: Academic Technology Support Operations | LaneOnline

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  • Welcome to Academic Technology Support Operations

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    • About this course: 

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      This course covers the knowledge and skills required provide end-user support in the Academic Technology Center (ATC).  This course will take about 120 hours to complete, including on-the-job training and assessments.

      In this course you will find Quizzes and Checklist certifications. Quizzes are a way to check your understanding of key ATC concepts. Checklist certifications are a way to demonstrate proficiency with our documentation. You can complete the quizzes on your own, but you will need to consult your supervisor in order to complete a checklist certification. A passing grade on all quizzes and checklist certifications, as well as a passing grade on the final, are necessary to complete this course.

      By completing this course, you will earn a Academic Technology Support Technician certificate and proceed to LCSO 301: Online Course Building Support

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      As you go through this course, please note any broken or confusing materials, activities, or quiz questions here.

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ATC Classroom/Lab Support and Scheduling

ATC Checkout

  • ATC Checkout

    • Equipment Checkout

      Instructors can come to the ATC for equipment checkout for things like dongles, various cables, iclickers, small cameras, tripods, and other items. Check out the equipment cabinet to see it all. In this section you will learn:

      1. How to use the equipment checkout site, myTurn.
      2. Chromebook processing and management.

    • ATC Checkout (1 resource) Page
      Students must
      To do: Mark as done
    • Equipment Checkout and Inventory Quiz
      Students must
      Receive a grade
      Receive a passing grade
    • Chromebook Imaging

      We frequently check out Chromebooks to faculty and staff. When they are returned, we need to make sure they are "imaged" and ready to go for the next customer.

    • Chromebook Imaging URL
      Students must
      To do: Mark as done
HelpJuice Knowledgebase
ATC Classroom/Lab Support and Scheduling