Instructors,
The ATC will be open during the break to help you prepare your courses for Winter term. However, we will have limited resources and hours between Dec 19th and Jan 3rd (see hours below). Please plan meta course, course import requests, and general Moodle support requests accordingly.
Instructors will need to add the ATC to their courses if they request any type of Moodle support. Please follow this guide on how to add the ATC to your course in the Moodle Support role: https://support.lanecc.edu/ATC/Knowledgebase/Article/View/618/0/add-the-atc-to-your-course
If you have last minute course import requests you may need to complete the import yourself in order to be prepared for the start of Winter term. Importing course material is very simple and can be done in only a few clicks. Follow this guide on how to complete course imports: http://kb.moodlerooms.com/how-to-guides/how-import-course-data-moodle
If you need any assistance please contact the ATC right away so that we can complete support requests before closing for Winter break.
Please don't forget the Moodle Upgrade will occur on Dec 28th from 11pm - Dec 29th 5am. Moodle will not be available during this time. Please check your courses after the upgrade and notify the ATC immediately if you have any course problems.
ATC December 2015 Break Hours -
The ATC will be open during the break, with staff on hand to help you prepare your courses for Winter term:
- M -Th 12/14-12/17: 8 am - 5 pm
- F 12/18: 9am - 2 pm
- M-F 12/21-12/25 CLOSED
- M 12/28 - CLOSED
- Tu-W 12/29 - 12/30: 8 am - 5 pm
- Th 12/31: 8 am - 2 pm
- F 1/1 CLOSED
- M 1/4 Resume normal hours
Don't forget: We have moved to Center 208 in the Learning Commons.
Happy Holidays!
Kevin