All users unable to message via profile pages

All users unable to message via profile pages

by Skye Nguyen -
Number of replies: 0

This week we were made aware of an issue with Moodle messaging. If you attempt to send a message directly to a student via their profile page you will be navigated to a blank page. 

Our host is aware of this issue and is working to fix this with no timeframe given. Workarounds for this include using the messaging menu, using the participants page message function, the quickmail block or the announcement forums when the material you are sending is not student specific. See the links below on how to use and setup any of these methods! 

For assistance in how to setup and use any of these methods in your course contact the ATC by email(atc@lanecc.edu) or phone(541-463-3377). We will send out an update when the issue is resolved or if there's any additional info about the error from our host.

How to use the Moodle messaging menu

How to message using the Participant’s page

How to setup and use the Quickmail block

Announcement forums

Skye Downhill

LMS Admin