Instructor Support

Dear Instructors,

I hope this message finds you well. I am bringing to your attention an ongoing issue related to authentication through Active Directory affecting student and faculty access to Moodle. This situation came to our attention yesterday and has continued into today.

Due to this authentication issue, some students have been experiencing extended wait times and encountering errors when logging in to Moodle. This situation could result in missed exams or delayed submissions for assignments.

We kindly request your understanding and flexibility during this period. If you notice any students mentioning login issues or encounter missed exams that may be attributed to this problem, please keep this situation in mind and consider working with them to find an appropriate solution or alternative assessment method.

The IT team is working to resolve the authentication problem immediately. We will let you know when we hear they’ve resolved the issue.

Thank you for your cooperation and understanding as we strive to ensure a smooth learning experience for our students.

If you have any questions or need further assistance, please do not hesitate to contact us at the ATC.

Best regards,

The Academic Technology Center (ATC)