Section: Moodle Support | LCSO 201: Academic Technology Support Operations | LaneOnline

    • Moodle Basics

      The below pages are great resources for not only new faculty/staff, but also for new ATC student workers. Use them to familiarize yourself with basic technical processes.

    • Instructor Moodle Course FAQ (Help Article) URL
      Students must
      To do: Mark as done

    • Moodle Support

      These are some common requests ATC receives for Moodle support. This does not cover everything but it is a starting point for the info that will be later given in LCSO 301 and 302.

      1. Follow the checklist to complete an Import/Restore request.
      2. Learn about course archives, gradebook, and Moodledocs (a resource to rule them all for Moodle).

    • Tips for Success Page
      Students must
      To do: Mark as done
    • Import and Restore in Moodle (3 resources) Page
      Students must
      To do: Mark as done
    • Other Moodle Resources (Archives, Gradebook, MoodleDocs) Page
      Students must
      To do: Mark as done
    • Import or Restore Checklist Certification Assignment
      Students must
      Receive a grade
    • Moodle Support Quiz
      Students must
      Receive a grade
      Receive a passing grade

    • Question banks

      This topic is also covered in LCSO 301, but here's a basic run down of question banks and quizzes.

    • Moodle Question banks (3 resources) Page
      Students must
      To do: Mark as done
    • Aiken Conversion Checklist Certification Assignment
      Students must
      Receive a grade
    • Question Bank Quiz
      Students must
      Receive a grade
      Receive a passing grade